Important Notice: Please read these terms and conditions in full before using the Mirpur12 platform or opening an account. Completing registration indicates that you have read and accepted all of these terms. If you have any questions, please contact our customer support team.
Introduction & Definitions
Mirpur12 is an internationally licensed online betting and gaming platform built specifically for Bangladeshi users. These Terms and Conditions ("Terms") form a legally binding agreement between mirpur12 and all its members ("you" or "user").
In these terms, "platform" refers to the mirpur12.com website and all associated mobile applications and services. "Services" refers to Sports Betting, Live Casino, slots games, and all other gaming services provided by Mirpur12.
By accessing the platform or creating an account, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
Account Registration & Eligibility
Mirpur12To open an account, you must meet the eligibility criteria listed below. All information provided during registration must be accurate, complete, and up to date. Mirpur12 reserves the right to close any account found to have been registered with false information.
- Must be at least 18 years of age.
- Each individual may register only one account.
- You must provide your correct name, email address, and mobile number during registration.
- A valid photo ID (NID/Passport) must be provided.
- Accounts are for personal use only — use for commercial purposes is prohibited.
- You must agree to comply with all rules set out in these terms.
Once registration is complete, a verification link will be sent to your email. Some features may be restricted until your email is verified. Additional documents may be requested as part of the KYC (Know Your Customer) process.
Age Verification & KYC Process
Mirpur12 is firmly committed to protecting minors from gambling. No one under the age of 18 is permitted to use the platform. One of the following documents must be submitted for age verification:
- National ID (NID) — clear photos of both sides required.
- Passport — a clear photo of the data page.
- Driving License — government-issued.
Failure to verify your age or submit the required documents may result in withheld withdrawals. Large withdrawal requests will not be processed until the KYC process is complete. This is both a legal requirement and a measure to protect our members.
Deposit & Payment Policy
Mirpur12-to make a deposit, you must use a payment method registered in your name. Deposits from third-party accounts or cards are not accepted. The applicable rules at the time of deposit are listed below:
| Payment Methods | Processing Time | Minimum Amount | Special Note |
|---|---|---|---|
| BKash / Nagad | Instant | ৳500 | Most Popular Method |
| Rocket / DBBL | Instant | ৳500 | Mobile Banking |
| Bank Transfer | 1–3 business days | ৳2,000 | For large amounts |
| Crypto | 10–30 minutes | Equivalent to ৳500 | USDT and BTC supported |
All deposits are processed in Bangladeshi Taka (BDT). Currency conversion rates apply for deposits made in foreign currencies. mirpur12 reserves the right to verify any transaction, and suspicious transactions may be placed on hold.
Withdrawal Policy & Process
To withdraw your winnings Mirpur12withdrawal policy must be followed. Withdrawals are generally processed using the same payment method used for the original deposit. Key conditions to note:
- KYC verification must be completed before any withdrawal can be processed.
- Minimum withdrawal amount is ৳500.
- Standard withdrawals are processed within 24 hours.
- Wagering requirements must be completed before bonus funds are eligible for withdrawal.
- Withdrawals may be put on hold if suspicious activity is detected.
- Withdrawals of large amounts (৳50,000+) may require additional verification.
Once a withdrawal has been initiated, it may not be possible to cancel it. Approved withdrawals are typically credited to your account within 24 hours. Bank transfers may take slightly longer due to the bank's own processing time.
Bonus & Promotion Terms
Mirpur12 regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the respective offer page. General bonus policy:
- The welcome bonus applies to first deposits only.
- Wagering requirements must be met before any bonus funds can be withdrawn.
- Claiming bonuses through multiple accounts is prohibited.
- Minimum odds requirements may apply to bets placed with bonus funds.
- mirpur12 reserves the right to modify or cancel any bonus offer at any time.
- If bonus abuse is confirmed, the bonus will be voided and any associated winnings will be forfeited.
The general rules above also apply to reload bonuses, cashback offers, and loyalty rewards. For more details, Latest Promotions View the page.
Betting Rules
Mirpur12the following rules apply when placing bets. These rules apply equally to all members, and failure to comply may result in bets being voided.
- Once a bet is confirmed, it cannot be changed or cancelled.
- Bets placed after an event has started that were accepted due to a technical error may be voided.
- If a match is cancelled or abandoned, stakes are generally refunded.
- Avoid unusual betting patterns that take advantage of odds fluctuations.
- mirpur12 is not responsible for disconnections during live betting due to internet issues.
- Betting using match fixing or insider information is strictly prohibited.
Game-specific rules for Sports Betting, casino, and other categories are available in their respective detailed sections.
Prohibited Activities & Abuse
Mirpur12 The following activities are strictly prohibited on the platform. Violations will result in immediate account suspension, balance forfeiture, and legal action where necessary.
- Creating or operating multiple accounts.
- Use of bots, scripts, or automated software.
- Fraud, deception, or providing false information.
- Using the platform for money laundering purposes.
- Attempting to gain unauthorized access to another member's account.
- Deliberately exploiting technical glitches on the platform.
- Transacting using a third party's card or account.
Account Suspension & Closure
Mirpur12 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any provision of these terms.
- Suspected fraudulent or deceptive activity.
- Registering with false information.
- Direction from a legal or regulatory authority.
- If the account remains inactive for an extended period (12 months or more).
Members may request account closure at any time. Any valid balance should be withdrawn before the account is closed. If an account is closed due to a rule violation, the remaining balance may be forfeited.
Responsible Gaming Policy
Mirpur12 believes gaming is a form of entertainment. We want every member to enjoy the platform safely and responsibly. To support this, we offer the following:
- Option to set daily, weekly, or monthly deposit limits.
- Self-exclusion option available for a set period of time.
- Cooling-off period (24 hours to 6 months).
- Specialist support for reviewing gaming behavior.
- Referral to professional counseling services.
If you or someone close to you may be struggling with a gaming addiction, please contact our customer support team immediately or Responsible Gaming View the page.
Privacy & Data Protection
Mirpur12 Your personal information is treated with the highest level of protection. Data collected during registration is used solely for service delivery, verification, and security purposes. Information is never shared with third parties, except where required by law.
- All data is secured with SSL encryption.
- Payment information is stored in compliance with PCI DSS standards.
- Your data is never sold to third parties for marketing purposes.
- Data may be retained for legal purposes even after an account is closed.
For more details, visit our Privacy Policy View the page.
Changes to Terms & Contact
Mirpur12 The right to update these Terms and Conditions at any time is reserved. For significant changes, notice will be provided via the registered email address or on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.
For any questions or concerns regarding these Terms and Conditions, please contact our customer support team:
- Email: support@mirpur12.com
- Live Chat: available 24/7 on the platform
- Response time: typically within 2–4 hours
These terms are written in English and governed by the laws of Bangladesh. In the event of any dispute, both parties agree to first attempt resolution through mutual discussion.